TELEPHONE
Call/Text: 1-438-502-5052
Email: helmetsofwar@gmail.com
Please contact us directly to order either by phone, email or texting.
A simple text will typically get you a faster response as I am not always near my computer preferring to work out in my shop instead. Payments should be made in the form of a personal bank check, bank draft or US postal money order. US postal money orders over $1000 receive free shipping.
PAYMENT MAILING ADDRESS
Helmets of War Inc.
P.O. Box 555
Champlain, NY 12919-0555
USA
PAYPAL ID: helmetsofwar@gmail.com
(Paypal is reserved for repeat customers or for helmets with a value of under $500. Right now Paypal makes it very difficult for us sellers of WW2 German militaria to operate freely as they often freeze payments or hold onto them pending one of their numerous policy investigations which miraculous only ever seems to target German items and never propaganda items from the extreme genocidal regimes of the far left such as Stalinist, Maoist or Pol Pot and his murderous band of Khmer Rouge.
Those tens of millions of innocent lives lost due to failed socialism or tyrannical communism don't seem to garner any real sympathy from the American alt left. History professors, members of law enforcement, historical re-enactors, active US military servicemen, dads who love watching WW2 movies with their sons as I do, men who are proud of what their grandfathers accomplished in WW2.... etc. The list of clientele is endless and far reaching. All of them are law abiding citizens who want what's best for their families and by extension what is best for America. None of them are collecting for any political reason whatsoever.
SHIPPING RATES:
$22 USA
$25 CANADA
$65 EUROPE/UK
$70 AUSTRALIA/NEW ZEALAND
MAILING ADDRESS
Helmets of War Inc.
P.O. Box 555
Champlain, NY 12919-0555
USA
QUESTIONS/INQUIRES
Email: helmetsofwar@gmail.com
SHIPPING POLICY
In nearly all cases I use the United States Postal Service with full tracking numbers and optional delivery confirmation. If you would like signature delivery confirmation there is a $5 charge for this additional service which must be specifically requested. With respect to any given helmet I am only responsible for correctly addressing the box to the one provided in our correspondences along with providing you with your unique USPS tracking numbers which can be followed online at www.usps.com.
I have recently taken additional steps and begun taking digital snapshots of all boxes as well for photographic evidence of shipment so that both parties will confidently know that the correct address was applied to the parcel. I accept no financial responsibility for any issues on the receiver's end that are out of my control as long as the correct address was proven to have been used and tracking numbers clearly provided. There are vengeful ex-wives out there with mailbox keys, untrustworthy neighbors and sometimes incompetent mailmen. I however cannot recall a time in recent years that any given helmet has gone missing using the US postal service which unlike most I trust fully based on how reliable and efficient they have been for me over my many years of successful operation.
LAYAWAY OPTION
Our layaway option is available on every item you see on the site with no minimum purchase requirement. My goal is to sell as many helmets as possible to as many fellow collectors as possible so whatever makes the process easier works for me.
25% Deposit
3 Months to Pay It Off
HOLD VERSES SOLD ???
HOLD - Means item has been placed on reserve while we await payment. Items are only shipped once they are fully paid for.
SOLD - Means item has been shipped and paid for.
AVAILABILITY
Some customers have complained that it is not clear enough on my website as to whether or not a certain helmet is still available for sale or not as I do not have a calendar update section. To be clear I check my site almost every single day and if a helmet is SOLD or put on HOLD I will update that fact immediately. If you do not see a SOLD or HOLD in bold yellow banner beneath the helmet thumbnail on the home page then yes the helmet is still for sale.
I am working on making this more clear in the future with a slight redesign change on the site but you can rest assured that the site is constantly reviewed by myself almost daily.
RETURN POLICY - ALL SALES ARE FINAL
Please review all photos which are always taken outdoors for greater clarity and accuracy before deciding to purchase. I do my best to take as many photos as possible including up close images under a high degree of resolution. If you need additional photos please ask and I am happy to assist you and take as many as you need to feel confident. In the extremely unlikely event that the wrong helmet was shipped than I would be more than glad to pay all shipping costs and make sure you receive the helmet you paid for. Under no circumstances am I willing to entertain refunds based on the opinions expressed by third parties even those who are published authors or so called forum experts. Normandy camouflaged helmets have been faked for decades and as mentioned above please use the detailed photos contained in the description to make your own judgement. With regard to any elite or specialized hand rendered insignia it is nearly impossible at times to know if this was done by the vet himself or actually during the war. Some post war hand painted insignia was applied right after the war in 1945-47 and so today will have genuine aging and appear as though it was done during the war. The purchase is made between Helmets of War Inc. and the buyer exclusively. I also reserve the right to offer a full or partial refund or an in store credit for any item that a customer may want to return. For any non-helmet item on my site please be advised that I am not an expert on all things German WW2 but I do my best to research and vet any item listed. My main focus is really helmets and so please use the photos provided to make your own ultimate determination of authenticity.
As a business I must have the above return policy in order to protect myself against any latent buyer's remorse that may creep in caused by the endless sea of speculators and tire kickers out there who love nothing more than to sow seeds of doubt in an otherwise 100% untouched war time original helmet. There are just too many opinions out there coming from fellow collectors, discussion groups and so called experts fueling doubt and sowing the seeds of second guessing that I have to sell my helmets as I believe them to be and not what others think they might be.
Thanks again for your customer support and for your understanding on how I run my small business.